WE ADVISE OUR CLIENTS THE FOLLOWING:
In case of a claim:
- Notify us of the incident immediately.
- Notify the relevant authorities, eg: the police or civil defense if applicable.
- Provide an incident report.
- Provide estimates of repairs or a list of damaged stock as applicable.
- Await instructions from us/insurers/surveyors prior to repairs/ destruction of damaged material.
- Preserve recovery rights if applicable by notifying the third party.
- Provide invoice/proof of repairs for settlement of claim.
- In case of business interruption claims, your financial statements will be required and we shall advice you on case-by-case basis.